TERMS & CONDITIONS
The relevant session fee is payable by the Client in full at the time of booking in order to secure your photo session. Payments can be made by bank transfer, cash or cheque. Please note, if paying by cheque your appointment will not be secured until your cheque has cleared.
Session fees taken for any photography session are non-refundable except in the event Laura Louise Photography cancels the booking.
The Client may cancel a session at any time, but in doing so shall forfeit any monies paid.
We understand that children can be unpredictable and fall ill at any time. In the event of sickness prior to the session, the Client agrees to make every possible effort to inform Laura Louise Photography no later than 2 hours prior to the start time of the photography session. The session fee can be transferred to a new date which will be at the convenience of both parties within a maximum 2 month period.
Laura Louise Photography reserves the right to re-schedule outside of this time limit due to any existing commitments. If the Client fails to reschedule within the 2 month time period, Laura Louise Photography has the right to cancel the booking with all payments made non-refundable.
If Laura Louise Photography has to cancel the appointment due to illness, an alternative date will be offered where possible. Where not possible, Laura Louise Photography's liability shall be limited to a full refund of the session fee.
Preview & Proof gallery
An anonymous, low resolution, watermarked Facebook preview will be available within a few days of the session unless requested otherwise by the client prior to or during the session. Clients are free to tag and share this as they wish. This preview may also be used on other social media pages unless requested otherwise by the client prior to or during the session.
A password protected, on-line gallery of proof images will usually be available within 2 weeks of the session date. At busy times or over the Christmas period this may take longer than 2 weeks, and you will be advised of this at your session. The gallery will contain an average of 20-30 images for Newborn, Little Sitter & Cake Smash shoots. Other galleries may vary (see the info section on my website for other gallery sizes). In both instances, this number is dependent upon a number of factors, including the willingness/co-operation of subjects. If the total number of images is above or below the average amount, no credit will be given or additional charges applied. The client's gallery will remain live for a period of 1 week.
Fulfilment of obligations
Laura Louise Photography shall not be liable to the Client for any failure, in whole or in part, to fulfil its obligations where failure arises as a result of an event or circumstances beyond its control, which may include (but are not limited to) equipment failure, illness or injury. The Client understands and accepts that the photographic coverage will be as Laura Louise Photography’s professional expertise determines. Special requests are not binding instructions, although every effort is made to comply with the Client ’s wishes. In the unlikely event of total photographic failure, loss of digital images, inclement weather or cancellation of the contract by Laura Louise Photography, liability shall be limited to a full refund of all monies paid, although every effort will be made to re-take the photographs.
Laura Louise Photography shall be entitled to use its judgement regarding the style and artistic input in the production of pictures. This includes (but is not limited to) poses, props and number of images taken. Due to the willingness of subjects it may not be possible to capture all the pictures requested, or images to the client ’s full expectations. In the event of uncooperative children at a session of any kind, for any reason, Laura Louise Photography may not be able to capture any, or all the images the Client may have requested or expected. The Client is responsible for all children at all sessions. Images are selected and fully edited before presenting to Client. Additional edits are carried out at the discretion of Laura Louise Photography, and may incur an additional charge.
Vouchers are non-refundable or exchangeable. Vouchers are not for resale or any kind of reproduction. The Session must be booked in advance upon receiving the voucher and the timing is dependent upon the availability of Laura Louise Photography. Vouchers are only valid once paid for in full by the party who has purchased the voucher. Upon purchasing a voucher, the redeemer is bound to our usual terms and conditions of photography shoots.
Depending on the print or canvas size requested, some cropping of an image may occur. Laura Louise Photography will use their professional judgement to crop the image as required, however we will advise the Client if a particular print size ordered is entirely unsuitable for the photograph in question.
Copyright and Reproduction
Copyright is retained by Laura Louise Photography at all times throughout the world. No image can be copied, scanned or reproduced in any form without the prior consent of Laura Louise Photography. The Client may not alter or add to or manipulate a picture by any means or reproduce a picture in whole or in part as an element within, or as a montage with, another picture without Laura Louise Photography’s written permission. Permission to reproduce a picture for personal use (not commercial) is granted to the Client by Laura Louise Photography only when digital negatives are purchased and paid for in full by the Client and a Print Release Form will be supplied with the edited photographs via electronic transfer. Digital images may not be altered or edited in any way as this is a breach of copyright.
Use of Images
Laura Louise Photography retains the right to use any pictures for the purposes of displays, advertising, portfolio, publication or promotion, of its work unless requested otherwise by the client prior to or during the photo session.
The current prices of all packages, products, wall art, etc. can be found on the 'Info & Prices' page of the
website www.lauralouisephotography.co.uk. These prices may be adjusted without notice and future orders shall be charged at the prices in effect at the time when the order is placed.
Storage of digital files
After 6 months from your session date Laura Louise Photography will no longer be responsible for storing your image files.
Receipt of prints, products and wall art
All orders are presumed to have been received in good condition unless the Client notifies Laura Louise Photography in writing of any discrepancy or error within 48 hours of receipt.
Delivery for products or any other orders may vary and will be advised at time of ordering. Laura Louise photography shall not be responsible for delays due to supplier interruptions or the postal service.
Cooling off period
All prints, canvases, albums, frames, etc. are non-refundable. Orders cannot be cancelled due to the custom nature of the products. Orders are made to the Client’s personal specification, (i.e. image number, print size, frame style, etc.), the Client does not have the right to a cooling off period. By placing an order with Laura Louise Photography you are committing to buy the ordered products.
Incorrectly supplied items and items of poor quality can be returned and will be replaced at no extra charge to the Client. Returns will not be considered for incorrectly ordered items or items ordered in error.
Clients own cameras and recording devices
Cameras, mobile phone cameras and camcorders are NOT permitted during any session, in your home or on location without express permission from Laura Louise Photography.